Each patient at the center will be notified of their rights in the following matter:
- A written notice provided prior to the start of their surgical procedure in a language and manner the patient understands.
- A verbal notice provided prior to the start of their surgical procedure in a language and manner the patient understands.
- A posted notice visible by patients and families waiting the treatment
- Information is reviewed again at registration
- Provisions for after-hours and emergency care
- Access necessary surgical and/or procedural interventions that are medically indicated
- Obtain any information they need to give informed consent before any treatment or procedure
- Be provided, to the degree known, complete and timely information concerning their diagnosis, evaluation, treatment and prognosis. When it is medically inadvisable to give such information a patient, the information is provided to a person designated by the patient or to a legally authorized person.
- Make choices and decisions regarding their medical care to the extend permitted by law – this includes the right to refuse treatment.
- Formulate advance directive and appoint a surrogate to make health care decisions on the behalf to the extend permitted by law. the provision of the patient’s care shall not be conditioned on the existence of an advance directive. (please see the center’s policy on advance directives below)
- Have their disclosures and records treated confidentially, and given the opportunity to approve or refuse their release, except when release is required by law.
- Receive, on request, and at a reasonable fee, a copy of their medical record.
- Know the services available at the organization.
- Know the facility fees for services.
- Request an itemized statement of all services provided to them through the facility, along with the right to be informed of the payment methodology utilized
- At their own expense, to consult with another physician or specialist of other qualified physicians are requested and available.
- Be informed of patient conduct and responsibilities rules.
- Refuse to participate in a research project.
- Know the identity, professional status. Institutional affiliation and credentials of health care professionals providing their care, and be assured these individuals have been appropriately credentialed according to the policies of the center.
- Change their provider if other qualified providers are available.
- Be provided with appropriate information regarding the absence of malpractice insurance coverage.
- Be informed about procedures for expressing suggestions, complaints and grievances, including those required by state and federal regulations.